ShipByClick

Privacy Policy

LAST UPDATED: JUNE 1, 2026

1. Introduction

ShipByClick Inc. ("ShipByClick," "Company," "we," "our," or "us") respects your privacy and is committed to protecting the personal information of our website visitors, prospective customers, customers, vendors, business partners, and other individuals who interact with us.

This Privacy Policy explains how we collect, use, store, disclose, process, and protect information obtained through our website, online services, communication channels, customer portals, operational systems, and business activities.

By accessing our website, submitting information, requesting services, communicating with us, or otherwise interacting with ShipByClick, you acknowledge that you have read and understood this Privacy Policy.

This Privacy Policy applies solely to information collected through ShipByClick's website, communications, and business operations and does not apply to third-party websites, services, or platforms that may be linked to or integrated with our services.

2. Information We Collect

ShipByClick may collect various categories of information depending on how you interact with us, request services, communicate with us, or use our website.

The categories of information we may collect include:

Personal Information

Personal information may include:

  • Full name.
  • Company name.
  • Job title.
  • Email address.
  • Telephone number.
  • Mobile phone number.
  • Business address.
  • Mailing address.
  • Billing information.
  • Shipping information.
  • Customer account information.
  • Communication preferences.

Business Information

We may collect business-related information including:

  • Company information.
  • Product information.
  • Inventory information.
  • Fulfillment requirements.
  • Shipping requirements.
  • Warehouse requirements.
  • Service requests.
  • Operational requirements.
  • Commercial information related to requested services.

Customer Account Information

For customers utilizing our services, we may collect information necessary to administer accounts and operational activities, including:

  • Account credentials.
  • Customer identifiers.
  • Transaction records.
  • Order information.
  • Inventory information.
  • Operational records.
  • Service history.
  • Communication history.

Payment Information

When payments are processed, certain billing and payment-related information may be collected and processed through authorized payment processing providers.

ShipByClick does not necessarily store complete payment card information and may rely on third-party providers to process payment transactions securely.

Communication Information

We may collect information contained in communications with ShipByClick, including:

  • Emails.
  • Contact form submissions.
  • Quote requests.
  • SMS messages.
  • Telephone communications.
  • Voicemail messages.
  • Messaging platform communications.
  • Customer service inquiries.
  • Support requests.

3. Information You Provide

Information may be collected when you voluntarily provide it to ShipByClick, including when you:

  • Submit a contact form.
  • Request a quote.
  • Request information regarding services.
  • Communicate with our team.
  • Become a customer.
  • Create an account through an authorized customer platform.
  • Submit onboarding information.
  • Request support.
  • Participate in surveys or promotional activities.
  • Subscribe to newsletters or marketing communications.
  • Provide information during operational activities.

You are responsible for ensuring that all information you provide is accurate, complete, and current.

4. Information Collected Automatically

When you access our website, certain information may be collected automatically through cookies, analytics technologies, tracking technologies, server logs, and similar tools.

This information may include:

  • IP address.
  • Browser type.
  • Device information.
  • Operating system.
  • Referring website.
  • Website pages viewed.
  • Date and time of access.
  • Website activity information.
  • Session information.
  • General geographic location.
  • Website performance information.

We may use analytics, performance measurement, advertising, marketing, and website optimization services to better understand website usage, improve website functionality, measure marketing effectiveness, enhance user experience, and support business operations.

The information collected automatically generally does not directly identify a specific individual but may be associated with other information where permitted by law.

5. How We Use Information

ShipByClick may use the information we collect for legitimate business, operational, legal, security, and customer service purposes.

Information may be used to:

  • Respond to inquiries and requests.
  • Provide quotations and service information.
  • Evaluate potential business opportunities.
  • Establish and manage customer relationships.
  • Deliver logistics, warehousing, fulfillment, and related services.
  • Process transactions and billing activities.
  • Manage customer accounts and operational records.
  • Facilitate communication with customers and prospective customers.
  • Improve website functionality and user experience.
  • Monitor and analyze website performance and usage trends.
  • Conduct internal business analytics and operational planning.
  • Maintain security and prevent fraud.
  • Detect unauthorized access or misuse of systems.
  • Comply with legal, regulatory, contractual, and operational obligations.
  • Protect the rights, property, safety, and legitimate interests of ShipByClick, its customers, and third parties.
  • Send service-related communications and notifications.
  • Administer promotional activities and marketing communications where permitted by law.

ShipByClick may also use information in aggregated, anonymized, or de-identified form for reporting, analytics, operational improvement, and business development purposes.

We may use automated technologies, artificial intelligence tools, and data processing systems to improve operational efficiency, customer support, communications, analytics, security, and service delivery.

6. Marketing Communications

ShipByClick may periodically send marketing, promotional, informational, educational, or business-related communications to individuals who have requested information, submitted forms, become customers, subscribed to communications, or otherwise interacted with the Company.

Such communications may include:

  • Company updates.
  • Service announcements.
  • Industry information.
  • Newsletters.
  • Promotional offers.
  • Event invitations.
  • Business updates.
  • Educational content.
  • Marketing campaigns.

Recipients may opt out of marketing communications at any time by following the unsubscribe instructions provided in the communication or by contacting ShipByClick directly.

Even after opting out of marketing communications, ShipByClick may continue to send operational, transactional, billing, security, customer support, legal, and account-related communications where necessary.

ShipByClick does not guarantee that all opt-out requests will take effect immediately and may require a reasonable period for processing.

7. SMS, Telephone, and Messaging Communications

ShipByClick may communicate with users, prospective customers, and customers through various communication methods, including:

  • Telephone calls.
  • SMS or text messages.
  • Messaging applications.
  • Email communications.
  • Customer support systems.
  • Automated notifications.
  • Operational alerts.
  • Service-related communications.

By voluntarily providing contact information, users consent to receiving communications reasonably related to inquiries, service requests, customer support, account administration, operational activities, billing matters, and other legitimate business purposes.

Message frequency may vary depending on account activity, service requests, communication preferences, and ongoing business interactions.

Message and data rates may apply based on the user's telecommunications provider and service plan.

Users may request to opt out of marketing-related SMS or messaging communications; however, ShipByClick may continue sending communications necessary to administer services, satisfy legal obligations, or protect business operations.

Where permitted by applicable law, telephone calls and communications may be monitored, reviewed, or recorded for quality assurance, training, dispute resolution, compliance, security, and operational purposes.

8. Cookies and Tracking Technologies

ShipByClick may utilize cookies, tracking technologies, web beacons, pixels, log files, analytics tools, and similar technologies to improve website functionality, analyze usage patterns, enhance security, measure marketing effectiveness, and improve the overall user experience.

These technologies may collect information such as:

  • Browser information.
  • Device information.
  • Website activity.
  • Session information.
  • Website preferences.
  • Traffic patterns.
  • Referral information.
  • Performance metrics.

Cookies may be categorized as:

Essential Cookies

Necessary for website operation, security, navigation, and core functionality.

Functional Cookies

Used to remember user preferences and improve website usability.

Analytics Cookies

Used to understand website usage, visitor behavior, traffic patterns, and performance metrics.

Advertising and Marketing Technologies

Used to evaluate marketing effectiveness, measure campaign performance, and improve advertising activities.

Users may control or disable certain cookies through browser settings; however, doing so may impact website functionality and performance.

Additional information regarding cookies may be provided in ShipByClick's separate Cookie Policy.

9. Sharing Information with Service Providers

ShipByClick may share information with carefully selected third-party service providers when necessary to operate the business, provide services, support customers, process transactions, maintain systems, or comply with legal obligations.

These service providers may assist with:

  • Website hosting.
  • Data storage.
  • Analytics and reporting.
  • Communications.
  • Customer support.
  • Payment processing.
  • Logistics and operational systems.
  • Technology infrastructure.
  • Security services.
  • Professional advisory services.
  • Marketing services.

Such third parties are generally authorized to access information only as necessary to perform services on behalf of ShipByClick or as otherwise permitted by law.

ShipByClick does not sell personal information in exchange for monetary compensation.

ShipByClick may disclose information when reasonably necessary to:

  • Comply with legal obligations.
  • Respond to lawful requests.
  • Enforce agreements.
  • Protect legal rights.
  • Investigate fraud or security incidents.
  • Protect users, customers, employees, or the public.

ShipByClick may also disclose information as part of a merger, acquisition, financing transaction, business transfer, corporate restructuring, asset sale, or similar business event, subject to applicable legal requirements.

ShipByClick may also utilize artificial intelligence, machine learning, automation, or data processing technologies provided by third-party service providers to assist with customer communications, operational support, data organization, workflow automation, analytics, document processing, and business operations. Such technologies may process information solely as necessary to perform services on behalf of ShipByClick and in accordance with applicable legal requirements.

10. Data Retention

ShipByClick retains personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, enforce agreements, maintain business records, and support legitimate business operations.

The length of time information is retained may vary depending on factors including:

  • The nature of the information.
  • Legal and regulatory requirements.
  • Operational requirements.
  • Customer relationships.
  • Security considerations.
  • Recordkeeping obligations.
  • Ongoing disputes or investigations.

When personal information is no longer required for legitimate business, legal, or operational purposes, ShipByClick may delete, anonymize, aggregate, archive, or otherwise dispose of such information in accordance with applicable laws and internal procedures.

ShipByClick reserves the right to retain information where necessary to protect its legal rights, comply with legal obligations, or support legitimate business interests.

11. Data Security

ShipByClick implements reasonable administrative, technical, organizational, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, misuse, destruction, or loss.

Security measures may include:

  • Access controls.
  • Password protection.
  • User authentication procedures.
  • Secure communication technologies.
  • System monitoring.
  • Security reviews.
  • Employee access limitations.
  • Data protection procedures.

While ShipByClick takes reasonable steps to protect information, no method of transmission over the Internet, electronic storage system, communication platform, or technology infrastructure can be guaranteed to be completely secure.

Accordingly, ShipByClick does not guarantee the absolute security of any information and users acknowledge that they provide information at their own discretion and risk.

Users are responsible for protecting their account credentials, passwords, devices, and access methods used to interact with ShipByClick systems.

12. Customer Accounts and Third-Party Operational Platforms

Certain services provided by ShipByClick may require customers to access, interact with, or utilize third-party operational platforms, customer portals, warehouse management systems (WMS), logistics systems, fulfillment systems, communication platforms, or related business tools.

Such platforms may collect, store, process, or transmit information necessary to support business operations and service delivery.

Use of any third-party platform may be subject to additional terms, privacy policies, and conditions established by the respective provider.

ShipByClick does not control the privacy practices of independent third-party platforms and encourages users to review the applicable privacy policies before using such systems.

ShipByClick may receive, access, use, and maintain information generated through such systems as necessary to administer services, support customers, manage operations, fulfill contractual obligations, and maintain business records.

13. Children's Privacy

ShipByClick's website and services are intended for business users, professionals, and individuals who are at least eighteen (18) years of age.

The website is not directed toward children, and ShipByClick does not knowingly collect personal information from individuals under the age of thirteen (13).

If ShipByClick becomes aware that personal information has been collected from a child in violation of applicable law, reasonable efforts will be made to delete such information as soon as practicable.

Parents or legal guardians who believe that a child may have provided personal information to ShipByClick may contact the Company to request review and removal of the information.

14. California Privacy Rights

Residents of California may have certain privacy rights under applicable California privacy laws, including the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), and other applicable privacy regulations.

Subject to applicable legal limitations and verification requirements, California residents may have the right to:

  • Request access to certain personal information collected about them.
  • Request correction of inaccurate personal information.
  • Request deletion of certain personal information.
  • Request information regarding categories of information collected.
  • Request information regarding categories of disclosures made to third parties.
  • Limit the use of certain sensitive personal information where required by law.
  • Exercise rights without unlawful discrimination.

ShipByClick does not sell personal information for monetary compensation.

ShipByClick will not discriminate against individuals for exercising privacy rights provided under applicable law.

Requests regarding California privacy rights may be submitted through the contact information provided at the end of this Privacy Policy.

ShipByClick reserves the right to verify the identity of individuals submitting privacy-related requests before responding.

15. International Users

ShipByClick operates primarily within the United States.

Individuals who access the website or communicate with ShipByClick from locations outside the United States acknowledge that information may be transferred to, processed in, stored in, and maintained within the United States or other jurisdictions where service providers operate.

By providing information to ShipByClick, international users acknowledge and consent to such transfers where permitted by applicable law.

ShipByClick makes no representation that its website or services are appropriate, lawful, or available for use in every jurisdiction.

Users are responsible for complying with all local laws applicable to their access and use of the website and services.

16. Your Privacy Choices and Rights

Depending on your location and applicable law, you may have certain rights regarding the personal information maintained by ShipByClick.

Subject to applicable legal limitations, verification requirements, and operational necessities, individuals may request to:

  • Access personal information maintained by ShipByClick.
  • Correct inaccurate personal information.
  • Update outdated information.
  • Request deletion of personal information where legally permitted.
  • Request information regarding categories of personal information collected.
  • Opt out of certain marketing communications.
  • Manage cookie preferences through browser settings or other available controls.

ShipByClick may decline requests where permitted by applicable law, including situations involving legal obligations, fraud prevention, security concerns, contractual requirements, ongoing disputes, or legitimate business interests.

ShipByClick reserves the right to verify the identity of any individual submitting a privacy-related request before taking action.

Nothing contained in this Privacy Policy shall be interpreted as creating rights beyond those provided by applicable law.

17. Legal Compliance and Protection of Rights

ShipByClick may disclose personal information when disclosure is reasonably necessary to:

  • Comply with applicable laws and regulations.
  • Respond to lawful governmental requests.
  • Comply with court orders, subpoenas, legal process, or regulatory inquiries.
  • Protect the rights, property, safety, or security of ShipByClick.
  • Protect customers, users, employees, vendors, or the public.
  • Detect, investigate, prevent, or address fraud, security incidents, illegal activities, or violations of agreements.
  • Enforce contractual rights and business policies.

Such disclosures may occur without additional notice where permitted or required by law.

18. Changes to this Privacy Policy

ShipByClick reserves the right to modify, amend, update, replace, or revise this Privacy Policy at any time.

Any updated version will be published on the website and will become effective upon posting unless otherwise required by applicable law.

The "Last Updated" date displayed at the beginning of this Privacy Policy will indicate the most recent revision date.

Users are encouraged to review this Privacy Policy periodically to remain informed regarding how information is collected, used, disclosed, and protected.

Continued use of the website or services following publication of an updated Privacy Policy constitutes acknowledgment of the revised policy.

19. Contact Information

Questions, requests, concerns, or inquiries regarding this Privacy Policy or ShipByClick's privacy practices may be directed to:

ShipByClick Inc.

Website: www.shipbyclick.com

Email: info@shipbyclick.com

ShipByClick will make reasonable efforts to respond to privacy-related inquiries within a reasonable period of time.

20. Severability

If any provision of this Privacy Policy is determined to be invalid, unlawful, unenforceable, or void by a court or governmental authority of competent jurisdiction, such provision shall be enforced to the maximum extent permitted by law, and the remaining provisions shall remain in full force and effect.

The invalidity or unenforceability of any provision shall not affect the validity or enforceability of the remaining portions of this Privacy Policy.

21. Entire Privacy Notice

This Privacy Policy constitutes the complete privacy notice of ShipByClick regarding information collected through its website, communications, online services, and related business activities.

This Privacy Policy supersedes all prior website privacy notices, statements, representations, and communications relating to privacy practices, whether written, electronic, or oral.

Nothing contained in this Privacy Policy shall modify, replace, or supersede any separately executed agreement between ShipByClick and its customers, including any service agreement, contract, or other written arrangement, except where specifically required by applicable law.